Legal

Website Terms of Use

Effective Date: 10 August 2026 Last Updated: 10 August 2026

Introduction

These Website Terms of Use govern your use of https://www.mailshout.co.uk.

By accessing or using this website, you agree to these terms. If you do not agree with them, please do not use the website.

These terms relate to use of the MailShout website only. A separate MailShout Advertising Agreement applies where a business purchases advertising services from MailShout.

1. Who we are

This website is operated by:

Registered company: Cineworx Ltd, trading as MailShout
Registered office: 9 Bessemer Crescent, Aylesbury, HP19 8TF
Website: https://www.mailshout.co.uk
General enquiries: hello@mailshout.co.uk
Telephone: 0203 627 0437
Companies House registration number: 15046096

Cineworx Ltd is a company registered in England and Wales.

In these terms, references to “MailShout”, “we”, “us” or “our” mean Cineworx Ltd trading as MailShout.

2. About our website

MailShout provides advertising and related marketing services to businesses.

Our website provides information about:

MailShout advertising services.
Advertising territories.
Pricing and packages.
Business categories.
The MailShout business directory.
Availability of advertising opportunities.
Campaign features.
Ways to contact or make enquiries with us.

Information on the website is provided for general information and marketing purposes.

Nothing on the website constitutes professional, financial, legal or other specialist advice.

3. Using our website

You may use our website for lawful purposes only.

You must not use the website:

In any way that breaches applicable law or regulation.
For fraudulent or unlawful purposes.
To transmit malicious software, viruses or harmful code.
To attempt to gain unauthorised access to our website, servers, systems or data.
To interfere with the proper operation or security of the website.
To scrape, harvest or systematically extract data from the website without our prior written permission.
To send unsolicited or abusive communications through our forms or contact methods.
To impersonate another person or business.
To knowingly submit false, misleading or fraudulent information.

We reserve the right to restrict or block access where we reasonably believe these terms have been breached.

4. Website availability

We aim to keep the website available and functioning correctly.

However, we do not guarantee that:

the website will always be available;
access will be uninterrupted;
the website will be free from errors or faults;
every feature will remain available permanently.

We may suspend, withdraw, modify or restrict any part of the website for maintenance, security, technical or business reasons.

Where reasonably practicable, we will try to minimise disruption.

5. Accuracy of information

We take reasonable care to ensure information published on the website is accurate and current.

However, website content may change and may occasionally contain errors or become outdated.

In particular:

Territory sizes may change.
Household or address counts may change.
Advertising availability may change.
Category availability may change.
Prices and promotional offers may change.
Distribution estimates may change.
Campaign schedules may change.

Website information should not be treated as a binding quotation or contractual commitment unless expressly confirmed by us in writing.

6. Advertising availability

Advertising categories and territory availability displayed on the website may change without notice.

Displaying a category, territory, price or advertising opportunity does not guarantee that it remains available.

An advertising placement is only secured when MailShout has accepted the advertiser and an agreement has been formed in accordance with the applicable MailShout Advertising Agreement.

7. Territory and distribution information

Territory descriptions, postcode coverage, address counts, household figures and distribution estimates are provided to help businesses understand the approximate geographic coverage of MailShout campaigns.

Coverage and delivery volumes may vary because of factors including:

changes to Royal Mail delivery data;
changes to postcode sectors;
inaccessible or excluded addresses;
operational distribution requirements;
new residential developments;
changes to available delivery points.

Unless expressly agreed otherwise in writing, website figures should be treated as indicative rather than guaranteed delivery quantities.

8. Business directory

The MailShout website may contain a directory of businesses that advertise with us.

Directory information may include:

Business names.
Business categories.
Contact information.
Websites.
Territory information.
Advertiser-provided descriptions or promotional content.

Advertisers are responsible for ensuring information they supply to us is accurate, lawful and not misleading.

MailShout does not independently verify every statement made by businesses listed in the directory.

The inclusion of a business in the directory does not constitute a recommendation, endorsement or guarantee by MailShout regarding that business, its services, qualifications, availability or performance.

Users should carry out their own checks before engaging any business listed on the website.

9. Advertiser content

Some content appearing on the website may be supplied by advertisers or other third parties.

The advertiser remains responsible for its own:

Claims.
Offers.
Prices.
Images.
Logos.
Trade marks.
Descriptions.
Contact information.
Regulatory compliance.

We reserve the right to remove or refuse content that we reasonably believe is unlawful, misleading, inappropriate or inconsistent with our policies.

10. Intellectual property

Unless otherwise stated, the website and its content are owned by or licensed to Cineworx Ltd.

This includes, where applicable:

The MailShout name and branding.
Logos.
Website design.
Written content.
Graphics.
Photography.
Illustrations.
Software.
Databases.
Territory presentation.
Page layouts.

You may view and use the website for your own legitimate personal or business purposes.

You must not, without our prior written permission:

Reproduce substantial parts of the website.
Republish our content.
Sell or commercially exploit our website content.
Copy our branding or design.
Create derivative commercial materials from our content.
Remove copyright, trade mark or ownership notices.

Nothing in these terms transfers ownership of any intellectual property rights to you.

11. Trade marks and business names

“MailShout”, the MailShout logo and associated branding may be protected by intellectual property rights.

You may not use our branding in a way that suggests:

endorsement;
partnership;
sponsorship;
affiliation; or
authorisation

without our prior written permission.

12. Links to other websites

Our website may contain links to websites operated by third parties.

These links are provided for convenience or information only.

We do not control third-party websites and are not responsible for:

Their content.
Their availability.
Their products or services.
Their security.
Their privacy practices.

The presence of a link does not necessarily mean MailShout endorses the website or business concerned.

You access third-party websites at your own discretion.

13. Linking to MailShout

You may link to our public website pages provided that you do so fairly and lawfully.

You must not:

Suggest an association or endorsement that does not exist.
Misrepresent your relationship with MailShout.
Frame our website within another website in a misleading way.
Link to our website from unlawful or inappropriate material.

We reserve the right to request removal of a link where we reasonably believe it is misleading, harmful or inappropriate.

14. Viruses and security

We take reasonable measures to maintain the security of the website.

However, we cannot guarantee that the website will always be completely secure or free from viruses or other harmful material.

You are responsible for using appropriate security protections on your own devices.

You must not knowingly introduce:

Viruses.
Trojans.
Worms.
Logic bombs.
Malware.
Other harmful or technologically damaging material.

You must not attempt to gain unauthorised access to our website or infrastructure.

15. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

Subject to that, MailShout will not be responsible for losses arising solely from:

Temporary website unavailability.
Reliance on general website information that has not been contractually confirmed.
Third-party websites.
Advertiser-supplied directory content.
Events outside our reasonable control.

Where you purchase advertising services from MailShout, liability relating to those services is governed by the applicable MailShout Advertising Agreement, not these Website Terms of Use.

16. Privacy and cookies

Your use of the website is also subject to our:

These explain how we handle personal information and use cookies and similar technologies.

You can change your cookie choices using the link in the website footer.

17. Changes to the website

We may update, modify or remove website content at any time.

We are under no obligation to maintain any particular page, feature, territory listing, directory entry or piece of content indefinitely.

18. Changes to these terms

We may update these Website Terms of Use from time to time.

The latest version will always be published on our website.

Changes take effect from the date the updated terms are published, unless otherwise stated.

The Last Updated date at the top of this page indicates when these terms were most recently revised.

19. Severability

If any provision of these terms is found by a court or competent authority to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect.

20. No waiver

If we do not immediately enforce a right under these terms, this does not mean that we have waived that right.

21. Governing law and jurisdiction

These Website Terms of Use and any dispute arising from your use of the website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over disputes arising in connection with these terms, subject to any rights that cannot lawfully be excluded.

22. Contact us

If you have any questions about these Website Terms of Use, please contact us.

Organisation: MailShout — a trading name of Cineworx Ltd
General enquiries: hello@mailshout.co.uk
Telephone: 0203 627 0437
Website: https://www.mailshout.co.uk
Registered office: 9 Bessemer Crescent, Aylesbury, HP19 8TF

Document information

Website Terms of Use version history
Version	Effective Date	Summary of Changes
1.0	10 August 2026	Initial publication of the MailShout Website Terms of Use.